Return Policy

Kindly reach out to us within  2 days from the date of delivery with details and pictures of the damage. If the goods/products has been used or damaged by the customer, there will not be any refund. Once we have checked and confirm the goods/products, customer will receive their refund within  7 business days after the confirmation and we will refund back to original payment method.

Please return your purchase to the following address:
Perfume Factory, M-12A, Mezzanine Floor, Central Market, Jalan Hang Kasturi, City Centre, 50050 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia.

Please contact us at +6012 590 9659 or enquiry@aromalife.com.my if you have any questions or doubts regarding this.

Thank you for choosing Perfume Factory for your fragrance needs!